Refund & Cancellation Policy

This policy explains how subscriptions and one-time purchases on stressed.in may be cancelled and the circumstances in which refunds are issued. stressed.in is operated by M/s Brightlane Solutions Private Limited, Jhunjhunu, Rajasthan, India. By subscribing to or purchasing any plan, you agree to this policy together with our Terms & Conditions.

stressed.in offers subscription plans for resolution professionals (RP Member and RP Pro, billed annually) and for investors (Investor Pipeline and Full Investor Desk, billed monthly or annually). Access to paid features begins as soon as your payment is confirmed and continues for the billing period you have paid for.

Renewal is manual: we never auto-debit your card or account. When a paid period ends, access simply lapses unless you choose to renew, and we send a reminder before that happens.

Because renewal is manual, there is no auto-charge to cancel — you will never be billed again unless you actively make another payment. If you do not wish to continue:

• Simply let the paid period run out. You retain access to paid features until the period you have paid for ends, after which your account reverts to the free, public level of access.
• If you would like your account or data removed as well, write to hello@stressed.in or via WhatsApp at +91 91191 75123 and we will action it under our Privacy Policy.

Subscription fees are generally non-refundable once a billing period has begun, because access to the platform and its data is granted immediately on payment. As a goodwill exception, if you request it within 7 days of your first-ever payment and have not made substantial use of the paid features (for example, bulk data export or alert configuration), you may request a full refund of that first payment by emailing hello@stressed.in. Renewal payments are not covered by this 7-day window.

Annual investor plans are offered at a discount (effectively two months free) in exchange for an up-front yearly commitment; the RP plans are annual-only. Annual fees are non-refundable after the 7-day window described above. If you stop using an annual plan partway through the year, you keep access until the end of the paid year but are not refunded for the unused months.

The Historical Data Licence is a one-time purchase of a structured dataset, not a subscription. Because the dataset is delivered in full at the point of sale, it is non-refundable once delivered. If a genuine technical problem prevents delivery of the dataset, we will either re-deliver it or refund the purchase. Any pricing and delivery terms are confirmed in writing before purchase.

Enterprise plans are governed by the specific written agreement signed between you and M/s Brightlane Solutions Private Limited. Where that agreement addresses cancellation or refunds, its terms take precedence over this page.

If you are charged in error — for example a duplicate charge or a payment that did not result in access — contact us at hello@stressed.in with your payment reference and we will verify and refund the erroneous amount. Verified erroneous or duplicate payments are refunded in full.

Approved refunds are made to the original payment method used for the transaction, through our payment processor. Once approved, refunds are typically processed within 5–7 business days, though the time for the amount to appear in your account depends on your bank or card issuer.

For any cancellation or refund request, contact us at hello@stressed.in or on WhatsApp at +91 91191 75123. M/s Brightlane Solutions Private Limited, Jhunjhunu, Rajasthan 333001, India.